Course outlines
1 Day – For an Overview 3 Day – course for Certification preperation
Courses can be adapted on request for individuals or company needs.
Infrastructure
- What’s in a Data Centre, Virtual servers, Power supplies, NOC facilities………….
- How does it all work Firewalls, Switches, Fail -over , HyperV , Windows , Storage, Disaster Recovery, e-commerce setup ……………..
- Understand the position of Infrastructure management the team and who manages what inside the data centres …………….
Development
- What types of products are involved in development, Tools, Environments , e-commerce, database………………
- How are development teams managed using Business Analysts, Scrum , Agile, Testing , Software ,OOD, Maintenance……………………..
- Understanding the Delivery manager and the teams under his control…………………..
- Software development and software engineering what’s the difference……………….
Management within I.T.
- What different types of management structures exist………………….
- How does ITIL, Change control, Agile, Scrum, Prince, PM, PMO, Programme Management ………………
- Project Management , Implementation, SLA, 1,2,3rd level support all fit into an organisation………………..
General I.T. specific recruitment tips
- Understanding the reqirement…………………….
- Writing the job Specifiaction………………………
- Targetting the right candidate…………………….
- Improving a CV……………………………………..
- Important questions to the candidate……………..
- Navigatng Buzzword………………………………..